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By Diane Abbott's Afro (The Luton Fan)30/6 15:01Tue Jun 30 15:01:10 2020

Views: 449

So it has now been 4 weeks since I applied for vouchers after my trip was cancelled by the aforementioned airline. I am still to receive them. They are bloody vouchers - it should be an instant thing! No money is being transacted and they are still holding it. Friends in the airline say that it shouldn't take more than a couple of days to get sorted.

I've been on hold to their customer services for probably 4 hours across the last two days.


Now having worked in this industry for my whole career, I do try and defend it where I can, but this is indefensable. You wonder why the general public treat such airlines with such distrust?

Anyone else having similar problems?

Edited by The Luton Fan at 15:01:41 on 30th June 2020

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